Quality Policies
The company's mission is to meet the needs and expectations of our customers in the field of scientific database, print & electronic scientific journals and books, information systems implementation, support services and consumables trading.
Our goal is:
- Reliability in all activities and actions of the company.
- High quality, competitiveness and availability of the solutions, services and support we offer to our customers.
- Customer-partner and human-centered approach, as the customer is the point of reference for our entire business activity.
- Ensuring the company's continued and successful performance.
In order to achieve the above, we express our commitment to the following principles:
- Excellent communication between management and staff and between staff.
- Selection of specialized staff and their continuous training.
- Reliability of the company's partners and suppliers and their continuous monitoring and evaluation.
- Compliance with quality, time and financial commitments.
- Improvement of the company's effectiveness and efficiency.
Continuous monitoring and implementation of legislation.
Manos Kollias
CEO of Interoptics SA